Payment / Dispatch ⛟
Shipping & Payment ⛟
(Automatic translation - original see German language)
Payment and shipping information
Payment methods and shipping costs
1.1 Your order will be shipped by Deutsche Post, DPD, DHL, UPS, Spedition.
1.2 We ship to the following countries: Germany, European Union with Belgium, Greece, Poland, Spain, Denmark, Great Britain, Luxembourg, Portugal, Czech Republic, Ireland, Sweden, Hungary, Finland, Italy, Netherlands, Slovakia (Slovak Republic), France, Latvia, Austria, Slovenia, the Channel Islands and outside the EU countries such as Switzerland, Norway.
1.3 In the case of goods delivered by a forwarding agent, delivery shall be made "free curb", i.e. to the public curb nearest to the delivery address, unless otherwise agreed.
2. shipping costs
2.1 The shipping costs within Germany depend on the weight of the goods, which can be found separately in the respective article description.
**Delivery time up to 5 days
0 - 4 Kg EUR 7,-
4,xx -15 Kg EUR 10,-
15,xx - 20 Kg EUR 15,-
20,xx - 33 Kg EUR 22,-
33,xx - 50 Kg EUR 50,-
> 50 Kg EUR 85.-
Cash on delivery: EUR 9,-
Dangerous goods handling* EUR 19,- (Lithium batteries > 100 Wh)
In case of rental shipment there and back with pickup service, the shipping costs double and a pickup fee of EUR 10.00 is added.
2.2 In case of an agreed pick-up service, the customer will be informed by the seller that the ordered goods are ready for pick-up. After receiving this e-mail, the customer can pick up the goods after consultation with the seller at the registered office of the seller or at an agreed location. In this case there are no shipping costs.
2.3 In case of payment in advance, the Seller grants a discount of 1.00% on the gross value of the goods of the respective order.
2.4 In case of payment by cash on delivery, a cash on delivery surcharge of 9 EUR will be charged.
For heavy and bulky items, an additional surcharge of 45 EUR per delivery address will be added to the stated shipping costs. This will be indicated separately on the respective item page.
2.5 For shipping to foreign countries the following flat rate shipping costs per order apply:
SHIPPING COSTS AT BE NE LU incl. 19% VAT. **Delivery time up to 5 days
0 - 2 Kg EUR 10,-
2,xx -20 Kg EUR 20,-
20,xx - 33 Kg EUR 45,-
33,xx - 50 Kg EUR 65,-
50,xx - ? Kg EUR 110,-
SHIPPING COSTS EU1 = FR CZ DK HU RO IE XI IT SK SI SE HR PL MC MT incl. 19% VAT **Delivery time up to 8 days
0 - 2 Kg EUR 12
2,xx -10 Kg EUR 27,-
10,xx - 20 Kg EUR 45,-
20,xx - 33 Kg EUR 55,-
33,xx - 50 Kg EUR 85,- ?
50,xx - ? EUR 120,-
SHIPPING COSTS EU2 = ES FI GR LV LT PL PT EE CY(EU part) incl. 19% VAT **Delivery time up to 10 days
0 - 2 Kg EUR 12,-
2,xx -20 Kg EUR 35,-
20,xx - 33 Kg EUR 50,-
33,xx - 50 Kg EUR 90,-
50,xx - ? Kg EUR 125,-
SHIPPING COSTS EXPORT GB CH NO GG JE LI GI IL EFTA without VAT. ** Delivery time up to 12 days if necessary incl. small goods customs clearance up to 1000,- Euro value of goods
0 - 2 Kg EUR 21,-
2,xx -10 Kg EUR 35,-
10,xx - 20 Kg EUR 55,-
20,xx - 33 Kg EUR 85,-
33,xx - 50 Kg EUR 110,- ?
50,xx - ? EUR 130,-
EXPORT CUSTOMS: Surcharge for third countries GB CH NO GG JE LI GI IL etc.
For goods up to 1000,- Euro = 15,- Euro Export customs clearance process without VAT.
For goods value from 1000,- Euro = 50,- Euro Export customs clearance process without VAT.
DANGEROUS GOODS SURPLUS AT BE NE LU IT PL FR ES PT CH CZ HU MC LI DK (JUTLAND & FUNEN = PLZ 50xx-99xx) SHIPPING CHARGE FOR LITHIUMAKKUS > 100 Wh DE = DANGEROUS GOODS SHIPPING* excl. VAT **Delivery time up to 5 days = EUR 55,-.
DANGEROUS GOODS SURPLUS NO FI IE SE SI SL RO GB XI DK (Zealand PLZ 100 Wh DE = DANGEROUS GOODS SHIPPING* excl. VAT **Delivery time up to 12 days = EUR 220,-
BULKY GOODS SURPLUS for heavy and bulky items, an additional surcharge of 125 EUR per delivery address will be added to the stated shipping costs. This will be indicated separately on the respective item page.
CASH ON DELIVERY SURPLUS (only AT BE NE LU): EUR 19,-.
For return shipments with pick-up service, the shipping costs are doubled and a pick-up fee of EUR 10 is added.
2.6 In the case of cross-border deliveries, further taxes (e.g. in the case of an intra-Community purchase) and/or duties, e.g. in the form of customs duties, may be incurred. These are to be borne by you.
3. payment options
3.1 You can choose from the following payment options for deliveries within Germany, unless otherwise stated in the respective item description:
- Prepayment by bank transfer
- Credit card (Visa, Mastercard, American Express)
- Immediate bank transfer
- Cash payment at collection
- Cash on delivery
- Credit card payment via Unzer
3.2 For deliveries abroad we offer the following payment options, unless otherwise stated in the respective item description:
- Advance payment by bank transfer
- Credit card (Visa, Mastercard, American Express)
- Cash on delivery (only AT BE NE LU)
- Sofortüberweisung ( only available for orders from the following countries: Austria, Switzerland, Belgium, Netherlands, Italy, United Kingdom, Poland, Spain, France )
- Credit card via Unzer
Further information regarding shipping of dangerous goods:
* Shipping of lithium batteries - dangerous goods surcharge: Lithium batteries from 100 Wh must be declared and transported as dangerous goods (dangerous goods class 9) in parcel shipping - internationally, regardless of whether they are shipped individually or with or in equipment (Germany-wide, the surcharge can be waived for fixed assembly in equipment for land transport). Consequently, a dangerous goods surcharge is charged for fully regulated dangerous goods shipments. Extensive specifications must be implemented by the consignor & transport company (special packaging, vehicle modifications, trained personnel, dangerous goods safety advisors, declarations, special handling, etc.) so that dangerous goods may be transported. Furthermore, certain routes may unfortunately not be used (e.g. certain tunnels, ship connections and air transport connections), which consequently leads to a restriction of the countries that can be supplied from Germany.
The following countries can be supplied: Germany (mainland only), Belgium, Denmark (different prices DK (Funen, Zealand & Lolland-Falster), France (mainland only), GB (mainland only), Italy (mainland only), Vatican City, Netherlands, Austria, Portugal (mainland only), Switzerland, Spain, Romania, Lichtenstein, Poland (except certain postcodes), Hungary, Czech Republic, Monaco, Luxembourg, Denmark, Finland, Ireland, Norway, Sweden, Slovakia, Estonia.
Dangerous goods are currently not delivered to: Greece, Iceland, Canary Islands, Lithuania, Latvia, Cyprus, Croatia, Slovenia, as well as islands and island regions such as Corsica, Sicily, Malta, Sardinia, Mallorca, Ibiza, Menorca, Malta...
Hazardous goods shipping islands and special areas only by arrangement for an additional charge. SPECIAL POSSIBILITY DANGEROUS GOODS SHIPPING Airfreight EUR ~ 1000,- (please ask if necessary)
3.6 In the case of cross-border deliveries, further taxes (e.g. in the case of an intra-Community purchase) and/or duties, e.g. in the form of customs duties, may be incurred. These are to be borne by you.