Shipping and payment conditions ⛟
Payment methods and shipping costs
1.1 Your order will be shipped via Deutsche Post, DPD, DHL, UPS, freight forwarding.
1.2 We ship to the following countries: Germany, European Union with Belgium, Greece, Poland, Spain, Denmark, Great Britain, Luxembourg, Portugal, Czech Republic, Ireland, Sweden, Hungary, Finland, Italy, Netherlands, Slovakia (Slovak Republic), France, Latvia, Austria, Slovenia, the Channel Islands, Bulgaria as well as outside the EU countries such as Switzerland, Norway.
1.3 In the absence of any other agreement, goods delivered by forwarding agent will be delivered "free kerbside", i.e. to the public kerbside nearest to the delivery address.
2. shipping costs
2.1 The shipping costs within Germany depend on the weight of the goods, which can be found separately in the respective item description.
**Delivery time up to 5 days
0 - 4 Kg EUR 7,-
4,xx -15 Kg EUR 10,-
15,xx - 20 Kg EUR 15,-
20,xx - 33 Kg EUR 22,-
33.xx - 50 Kg EUR 50.-
> 50 Kg EUR 85
Cash on delivery: EUR 9
Handling of dangerous goods* EUR 19,- (Lithium batteries > 100 Wh)
In case of return shipment with pick-up service, the shipping costs are doubled and a pick-up fee of EUR 10 is added.
2.2 In the case of agreed collection by the customer, the seller will inform the customer that the goods ordered by him are ready for collection. After receipt of this e-mail, the customer can collect the goods at the seller's registered office or at an agreed location by arrangement with the seller. In this case, no shipping costs shall be incurred.
2.3 If payment is made in advance, the Seller shall grant a discount of 1.00 % on the gross value of the goods for the respective order.
2.4 In the case of payment by cash on delivery, a cash on delivery surcharge of 9 EUR shall apply.
For heavy and bulky items, an additional surcharge of 45 EUR per delivery address will be added to the stated shipping costs. This will be indicated separately on the respective item page.
2.5 For shipping abroad, the following flat-rate shipping costs apply per order:
SHIPPING COSTS AT BE NE LU incl. 19% VAT. **Delivery time up to 5 days
0 - 2 Kg EUR 10,-
2,xx -20 Kg EUR 20,-
20,xx - 33 Kg EUR 45,-
33,xx - 50 Kg EUR 65,- ?
50,xx - ? Kg EUR 110,-
SHIPPING COSTS EU1 = FR CZ DK HU RO IE XI IT SK SI SE HR PL MC MT incl. 19% VAT **Delivery time up to 8 days
0 - 2 Kg EUR 12
2,xx -10 Kg EUR 27,-
10,xx - 20 Kg EUR 45,-
20,xx - 33 Kg EUR 55,-
33,xx - 50 Kg EUR 85,- ?
50,xx - ? EUR 120,-
SHIPPING COSTS EU2 = ES FI GR LV LT PL PT EE CY(EU part) BG incl. 19% VAT **Delivery time up to 10 days
0 - 2 Kg EUR 12,-
2,xx -20 Kg EUR 35,-
20,xx - 33 Kg EUR 50,-
33,xx - 50 Kg EUR 90,- ?
50,xx - ? Kg EUR 125,-
SHIPPING COSTS EXPORT GB CH NO GG JE LI GI IL EFTA without VAT. ** Delivery time up to 12 days (customs)
0 - 2 Kg EUR 12,-
2,xx -10 Kg EUR 35,-
10,xx - 20 Kg EUR 55,-
20,xx - 33 Kg EUR 85,-
33,xx - 50 Kg EUR 110,- ?
50,xx - ? EUR 130,-
EXPORT CUSTOMS Surcharge for third countries GB CH NO GG JE LI GI IL IS etc.
for goods value up to 1000,- Euro = 15,- Euro export customs clearance without VAT.
for a value of goods of 1000,- Euro or more = 50,- Euro export customs clearance without VAT.
DANGER CHARGE AT BE NE LU IT PL FR ES PT GB CH CZ HU MC LI DK (JUTLAND & FUNEN = postcode 5xxx-9xxx) SHIPPING CHARGE FOR LITHIUMAKKUS > 100 Wh DE = DANGER SHIPPING* excl. VAT **Delivery time up to 5 days = EUR 55,-.
DANGEROUS GOODS SHIPPING NO FI IE SE RO SI SL SK XI BG DK (Zealand = PLZ 1xxx-5xxx) = DANGEROUS GOODS SHIPPING* excl. VAT **Delivery time up to 9 days = EUR 220,-
SURCHARGE ON SHIPPING Heavy and bulky items are subject to an additional surcharge of 125 EUR per delivery address on top of the stated shipping costs. This will be indicated separately on the respective item page.
COD PAYMENT (only AT BE NE LU): EUR 19,-.
For return shipments with pick-up service, the shipping costs are doubled and a pick-up fee of 10,- Euro is added.
2.6 In the case of cross-border deliveries, further taxes (e.g. in the case of an intra-Community purchase) and/or duties, e.g. in the form of customs duties, may be incurred. These are to be borne by you.
3. payment options
3.1 You can choose from the following payment options for deliveries within Germany, unless otherwise stated in the respective item description:
- Prepayment by bank transfer
- Credit card (Visa, Mastercard, American Express)
- Immediate bank transfer
- Cash payment at collection
- Cash on delivery
- Credit card payment via Unzer
3.2 For deliveries abroad we offer the following payment options, unless otherwise stated in the respective item description:
- Advance payment by bank transfer
- Credit card (Visa, Mastercard, American Express)
- Cash on delivery (only AT BE NE LU)
- Sofortüberweisung ( only available for orders from the following countries: Austria, Switzerland, Belgium, Netherlands, Italy, United Kingdom, Poland, Spain, France )
- Credit card via Unzer
Further information regarding dangerous goods shipping:
* Shipping of lithium batteries - dangerous goods surcharge: Lithium batteries from 100 Wh must be declared and transported as dangerous goods (dangerous goods class 9) in parcel shipping - internationally, regardless of whether they are shipped individually or with or in equipment (Germany-wide, the surcharge can be waived for fixed assembly in equipment for land transport). Consequently, a dangerous goods surcharge is charged for fully regulated dangerous goods shipments. Extensive specifications must be implemented by the consignor & transport company (special packaging, vehicle modifications, trained personnel, dangerous goods safety advisors, declarations, special handling, etc.) so that dangerous goods may be transported. Furthermore, certain routes may unfortunately not be used (e.g. certain tunnels, ship connections and air transport connections), which consequently leads to a restriction of the countries that can be supplied from Germany.
The following countries can be supplied: Germany (mainland only), Belgium, Denmark (different prices DK (Funen, Zealand & Lolland-Falster), France (mainland only), GB (mainland only), Italy (mainland only), Vatican City, Netherlands, Austria, Portugal (mainland only), Switzerland, Spain, Romania, Lichtenstein, Poland (except certain postcodes), Hungary, Czech Republic, Monaco, Luxembourg, Denmark, Finland, Ireland, Norway, Sweden, Slovakia, Estonia.
Dangerous goods are currently not delivered to: Greece, Iceland, Canary Islands, Lithuania, Latvia, Cyprus, Croatia, Slovenia, as well as islands and island regions such as Corsica, Sicily, Malta, Sardinia, Mallorca, Ibiza, Menorca, Malta...
Hazardous goods shipping islands and special areas only by arrangement for an additional charge. SPECIAL POSSIBILITY DANGEROUS GOODS SHIPPING Airfreight EUR ~ 1100,- (please ask if necessary)
3.6 In the case of cross-border deliveries, further taxes (e.g. in the case of an intra-Community purchase) and/or duties, e.g. in the form of customs duties, may be incurred. These are to be borne by you.