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  • eScooter - eBikes - eMobile since 1998

Payment / Dispatch ⛟

Payment methods and shipping costs

(This is an automatic translated text - for binding version please switch to the German text version).

1. Payment options

1.1 You can select for deliveries within Germany from the following payment options, if nothing different results from the respective item description:

- Prepayment by bank transfer

- Credit Card (Visa, Mastercard, American Express)

- Instant bank transfer

- Cash on pickup

- Payment by surname

- Credit card payment via Heidelpay

1.2 For deliveries abroad, we offer the following payment options, unless otherwise stated in the respective item description:

- Prepayment by bank transfer

- Credit Card (Visa, Mastercard, American Express)

- Payment by surname

- Sofortüberweisung (only available for orders from the following countries: Austria, Switzerland, Belgium, Netherlands, Italy, United Kingdom, Poland, Spain, France)

- Credit card via Heidelpay

2. Delivery

2.1 Your order will be shipped via Deutsche Post, DPD, DHL, UPS, forwarding

2.2 We ship to the following countries: Germany, European Union with Belgium, Greece, Poland, Spain, Denmark, United Kingdom, Luxembourg, Portugal, Czech Republic, Ireland, Sweden, Hungary, Finland, Italy, Netherlands, Slovakia, France , Latvia, Austria, Slovenia, the Channel Islands and outside the EU countries such as Switzerland, Norway.

3. Shipping costs

3.1 The shipping costs within Germany are dependent on the weight of the goods, which can be found separately in the respective article description.

3.1 The shipping costs within Germany are based on the weight of the goods, which is specified separately in each product description.

 

SHIPPING COSTS DE incl. 19% VAT indicated shipping weights ** Delivery time up to 5 days

 

 

0 - 4 Kg EUR 7, -

4, xx -15 Kg EUR 12, -

15, xx - 20 kg EUR 25, -

20, xx - 33 kg EUR 30, -

33, xx - 50 kg EUR 55, -

> 50 kg EUR 100.-

 

SHIPPING COSTS DE incl. DANGEROUS GOODS * incl. 19% VAT ** Delivery time up to 5 days

0 - 4 Kg EUR 22, -

4, xx -15 Kg EUR 27, -

15, xx - 20 kg EUR 40, -

20, xx - 33 kg EUR 45, -

33, xx - 50 Kg EUR 70, -

> 50 Kg EUR 115.-

 

Overnight after telephone arrangement possible for an extra charge.

3.2 If the customer picks up, the customer is informed by the seller that the goods ordered by him are ready for collection. Upon receipt of this e-mail, the customer may collect the goods after consultation with the seller at the seller's domicile. In this case, no shipping costs.

3.3 When paying in advance, the seller grants a discount of 1.00% on the gross value of the respective order.

3.4 When paying by cash on delivery, a COD surcharge of EUR 9 applies.

For heavy and bulky items, an additional charge of 25 EUR will be added to the shipping costs per delivery address. This is indicated separately on the respective article page.

3.5 For shipping abroad, the following shipping costs apply per order:

 

SHIPPING COST AT BE NE LU incl. 19% VAT ** Delivery time up to 5 days

 

0 - 2 Kg EUR 10, -

2, xx -20 Kg EUR 20, -

20, xx - 33 kg EUR 45, -

33, xx - 50 kg EUR 65, -

50, xx -? Kg EUR 110, -

SHIPPING COST AT BE NE LU incl. DANGEROUS GOODS * incl. 19% VAT ** Delivery time up to 5 days

0 - 2 Kg EUR 55, -

2, xx -20 kg EUR 65, -

20, xx - 33 kg EUR 90, -

33, xx - 50 Kg EUR 110, -

50, xx -? Kg EUR 155, -

 

Supplements:

Cash on delivery: EUR 19, -

 

Overnight after telephone arrangement possible for an extra charge.

With rental shipping back and forth with pickup double the shipping costs and there are 10, - € pickup fee added.

 

SHIPPING COSTS GB FR CZ DK HU RO IE IT SK SI SE HR PL MC incl. 19% VAT ** Delivery time up to 8 days

 

0 - 2 Kg EUR 10, -

2, xx -10 Kg EUR 27, -

10, xx - 20 kg EUR 45, -

20, xx - 33 Kg EUR 55, -

33, xx - 50 kg EUR 85, -

50, xx -? EUR 120, -

 

No cash on delivery possible.

 

SHIPPING COSTS ES FI GR PT EE LV LT CY (EU part) incl. 19% VAT ** Delivery time up to 10 days

 

0 - 2 Kg EUR 10, -

2, xx -20 kg EUR 35, -

20, xx - 33 Kg EUR 50, -

33, xx - 50 kg EUR 90, -

50, xx -? Kg EUR 125, -

 

Supplements:

No cash on delivery possible in these countries.

 

Dangerous goods shipping islands and special areas only after arrangement against surcharge.

 

Overnight after telephone arrangement possible for an extra charge.

 

 

SHIPPING COSTS EXPORT CH NO GG PER LI GI IL EFTA without VAT ** Delivery time up to 12 days, if applicable incl. Small goods customs clearance up to 1000, - Euro value of goods

 

0 - 2 Kg EUR 12, -

2, xx -10 kg EUR 35, -

10, xx - 20 kg EUR 55, -

20, xx - 33 Kg EUR 85, -

33, xx - 50 Kg EUR 110, -

 

50, xx -? EUR 130, -

No cash on delivery possible.

 

Supplements:

 

Overnight possibly by appointment.

 

Surcharge for third countries CH NO GG JE LI GI IL with value of goods from 1000, - Euro = 50, - Euro Export customs clearance procedure.

No cash on delivery possible in these countries.

 

SHIPPING COST EXPORT CH LI incl. Dangerous Goods * ** Delivery time up to 12 days

 

0 - 2 Kg EUR 57,- 
2,xx -10 Kg EUR 80,- 
10,xx - 20 Kg EUR 100,- 
20,xx - 33 Kg EUR 130,- 
33,xx - 50 Kg EUR 155,- 
50,xx - ? EUR 175,-

SHIPPING COST EXPORT NO GG JE incl. Dangerous Goods * ** Delivery time up to 12 days

0 - 2 Kg EUR 222, -

2, xx -10 kg EUR 245, -

10, xx - 20 kg EUR 265, -

20, xx - 33 kg EUR 295, -

33, xx - 50 kg EUR 320, -

50, xx -? EUR 340, -

SHIPPING COSTS GB FR CZ HU IT SE MC RO PT PT incl. HAZARDOUS GOODS * ** Delivery up to 8 days

0 - 2 Kg EUR 55, -

2, xx -10 Kg EUR 72, -

10, xx - 20 kg EUR 90, -

20, xx - 33 Kg EUR 100, -

33, xx - 50 Kg EUR 130, -

50, xx -? EUR 165, -

SHIPPING COST DK (not mainland) FI IE NO SE SE SK HR SI incl. DANGEROUS GOODS * ** Delivery time up to 12 days

0 - 2 Kg EUR 265, -

2, xx -20 kg EUR 290, -

20, xx - 33 kg EUR 305, -

33, xx - 50 kg EUR 345, -

50, xx -? EUR 370, -

 

* Shipping of lithium batteries - Dangerous goods surcharge: Lithium batteries from 100 Wh must be declared and transported in parcel shipment as dangerous goods (dangerous goods class 9) - whether sent individually or with or in equipment. As a result, a dangerous goods surcharge is calculated for the fully regulated shipment of dangerous goods. Far-reaching requirements must be implemented by the shipper & transport company (special packaging, vehicle conversions, trained personnel, dangerous goods officers, declarations, special handling, etc.) so that dangerous goods can be transported. Unfortunately, certain routes may unfortunately not be used (for example, certain tunnels, ship connections and air transport connections), thus resulting in a restriction of the countries deliverable from Germany.

 

The following countries can be supplied: Germany (mainland only), Belgium, Denmark (different prices DK (Funen, Zealand & Lolland-Falster), France (mainland only), GB (mainland only), Italy (mainland only), Vatican, Netherlands , Austria, Portugal (mainland only), Switzerland, Spain, Romania, Lichtenstein, Poland (excluding certain postcodes), Hungary, Czech Republic, Monaco, Luxembourg, Denmark, Finland, Ireland, Norway, Sweden, Slovakia, Estonia ,.

 

Not currently supplied with dangerous goods: Greece, Iceland, Canary Islands, Lithuania, Latvia, Cyprus, Croatia, Slovenia, as well as islands and island areas such as Corsica, Sicily, Malta, Sardinia, Mallorca, Ibiza, Menorca, Malta ...

3.6 In the case of cross-border deliveries, additional taxes (such as in the case of an intra-Community acquisition) and / or duties, for example in the form of customs duties, may be incurred. These are to be carried by you.

Supplements:

Export customs clearance Euro 50, -

 

Dangerous goods shipping islands and special areas only after arrangement against surcharge.

 

 

Overnight after telephone arrangement possible for an extra charge.