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Data protection

Automatic translation without guarantee of correctness - original is to find in German language at https://www.escootershop.de/de/datenschutz

Data protection

1. Information about the collection of personal data and contact details of the person responsible

 

2. Data collection when visiting our website

 

3. Cookies

 

4. Contact

 

5. Data processing when opening a customer account and for contract execution

 

6. Data processing for order processing

 

7. Use of social media: video

 

8. Tools and Miscellaneous

 

9. Rights of the person concerned

 

10. Duration of storage of personal data

 

1. Information about the collection of personal data and contact details of the person responsible

1.1 We are pleased that you visit our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data is all data that allows you to be personally identified.

 

1.2 Responsible for the data processing on this website within the meaning of the General Data Protection Regulation (DSGVO) is Dipl. Betriebswirt (FH) Retail Sales Manager (IHK) Bernd Koschier, Adi-Maislinger-str. 7, 81373 Munich, Germany, Tel.:+49-(0)89-57951905, Fax: + 49- (0) 89-57955919, E-Mail: info@escooter.de. The person responsible for the processing of personal data is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data.

 

1.3 For reasons of security and to protect the transmission of personal data and other confidential content (for example, orders or inquiries to the person responsible), this website uses an SSL or Internet connection. TLS encryption. You can recognize an encrypted connection by the string "https: //" and the lock icon in your browser bar.

 

2. Data collection when visiting our website

In the case of merely informative use of our website, ie if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following information that is technically necessary for us to display the website:

 

Our visited website

Date and time at the time of access

Amount of data sent in bytes

Source / reference from which you came to the page

Used browser

Operating system used

Used IP address (possibly in anonymous form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. However, we reserve the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.

3. Cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliate (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process individual user information such as browser and location data as well as IP address values ​​on an individual basis. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.

 

In some cases, cookies are used to simplify the ordering process by storing settings (for example, remembering the contents of a virtual shopping cart for a later visit to the website). Insofar as personal cookies are also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f DSGVO for safeguarding our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

 

We may work with advertising partners to help us make our web site more interesting to you. For this purpose, cookies may also be stored on your hard drive when you visit our website (third-party cookies). About the use of such cookies and the extent of the information collected in each case, you will be informed individually and separately within the following paragraphs.

 

Please note that you can set your browser so that you are informed about the setting of cookies and individually or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:

 

Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies

Firefox: https://support.mozilla.org/en/kb/cookies-allow-and-dispose

Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647

Safari: https://support.apple.com/kb/ph21411?locale=en_US

Opera: http://help.opera.com/Windows/10.20/en/cookies.html

 

Please note that if you do not accept cookies, the functionality of our website may be limited.

4. Contact

When contacting us (for example via contact form or e-mail), personal data is collected. Which data are collected in the case of a contact form can be seen from the respective contact form. These data are stored and used solely for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact is aimed at concluding a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your request, this is the case if it can be inferred from the circumstances that the matter in question is finally clarified and provided that no statutory storage requirements are in conflict.

5. Data processing when opening a customer account and for contract execution

According to Art. 6 para. 1 lit. Personal data will continue to be collected and processed if you inform us of this when carrying out a contract or opening a customer account. Which data are collected, can be seen from the respective input forms. A deletion of your customer account is possible at any time and can by a message to the o.g. Address of the person responsible. We save and use the data you have provided for the execution of the contract. After completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiration of these periods, unless you have expressly consented to a further use of your data or a legally permitted further data use by our side which we will inform you accordingly below.

 

6. Data processing for order processing

6.1 In order to process your order, we cooperate with the following service provider (s) who assist us wholly or partially in the execution of concluded contracts. These personal data will be transmitted to these service providers in accordance with the following information.

 

The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of the contract, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned bank as part of the payment process, if this is necessary for the payment process. If payment service providers are used, we will inform you explicitly below. The legal basis for the transfer of the data is Art. 6 para. 1 lit. b DSGVO.

 

6.2 In order to fulfill our contractual obligations to our customers, we cooperate with external shipping partners. We only give your name and delivery address for the purpose of the delivery of goods Art. 6 para. 1 lit. b DSGVO to a shipping partner chosen by us.

 

6.3 Transfer of personal data to shipping service providers

- UPS

If the delivery of the goods by the transport service UPS (United Parcel Service Germany Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we will give your e-mail address before delivery of the goods in accordance with Art. 6 para lit. a DSGVO for the purpose of coordinating a delivery date or delivery notice to UPS, if you have given your explicit consent in the ordering process. Otherwise, we will provide for the purpose of service in accordance with Art. 6 para. 1 lit. b DSGVO only the name of the recipient and the delivery address to UPS. Passing on is only to the extent necessary for the delivery of goods. In this case, it is not possible to reconcile the delivery date with UPS or to transmit status information of the shipment delivery.

The consent can be withdrawn at any time with effect for the future against the above designated person or against the transport service UPS.

 

6.4 Use of payment service providers (payment service providers)

 

- When paying by credit card via Heidelpay! Payments are processed via the payment service provider Heidelberger Payment GmbH, Vangerowstraße 18, 69115 Heidelberg (hereinafter referred to as "Heidelpay"), to which we disclose your data communicated during the ordering process solely for the purpose of processing payments in accordance with Art. 6 para. 1 lit. b Pass on DSGVO. The transfer is only made if it is actually necessary for the payment. Heidelpay transmits your data for the execution of the payment - if required - in accordance with Art. 6 para. 1 lit. b DSGVO in turn to HUELLEMANN & STRAUSS ONLINESERVICES S.A., 1, Place du Marché, 6755 Grevenmacher, Luxembourg.

If you select the method of payment "Purchase via Heidelpay" or "Direct debit via Heidelplay" you will be asked during the ordering process to provide your personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address and telephone number). In order to safeguard our legitimate interest in determining the solvency of our customers, we provide these data in accordance with Art. 6 para. 1 lit. f DSGVO for the purpose of a credit check to Heidelberger Payment GmbH, Vangerowstr. 18, 69115 Heidelberg (hereinafter "Heidelpay") forwarded. Heidelpay checks based on the personal data you provide and other data (such as shopping cart, invoice amount, order history, payment experience), whether the payment option you selected can be granted in terms of payment and / or bad debt risks. In order to decide on the establishment or implementation of a contractual relationship, Art. 6 para. 1 lit. f DSGVO also include identity or credit information from the following information sources:

- SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden

- CRIF Bürgel GmbH, Gasstraße 18, 22761 Hamburg

- Arvato Infoscore GmbH, Rheinstrasse 99, 76532 Baden-Baden

- Deltavista GmbH, Kaiserstrasse 217, 76133 Karlsruhe

- UNIVERSUM Business GmbH, Hugo-Junkers-Strasse 3, 60386 Frankfurt am Main

- Bisnode International Group, Robert-Bosch-Strasse 11, 64293 Darmstadt

- Regis24 GmbH, Wallstrasse 58, 10179 Berlin

- Creditreform AG, Hellersbergstrasse 12, 41460 Neuss

The credit information can contain probability values ​​(so-called score values). Insofar as score values ​​are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values ​​includes, but is not limited to, address data.

You can object to this processing of your data at any time by sending a message to the person responsible for the data processing or to Heidelpay. However, Heidelpay may continue to be entitled to process your personal data if this is necessary for the contractual payment.

 

- SOFORT

If the payment method "IMMEDIATELY" is selected, the payment is processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter referred to as "IMMEDIATE"), to which we will disclose your information communicated during the ordering process in addition to the information about your order in accordance with Art. 6 para. 1 lit. b Pass on DSGVO. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data is exclusively for the purpose of processing payments with the payment service provider SOFORT and only insofar as it is necessary for this. Further information about the privacy policy of SOFORT can be found at the following Internet address: https://www.klarna.com/sofort/datenschutz

7. Use of social media: video

 Using Youtube videos

 

This site uses Youtube Embedding feature to display and play videos from "Youtube", which is owned by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").

 

Here, the extended privacy mode is used, which according to the provider information storage of user information only when playing the / the video in motion. When the playback of embedded Youtube videos starts, the provider "Youtube" uses cookies to collect information about user behavior. According to "Youtube" hints, these are used, among other things, to capture video statistics, improve user-friendliness and prevent abusive practices. If you're logged in to Google, your data will be assigned directly to your account when you click a video. If you do not wish to associate with your profile on YouTube, you must log out before activating the button. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. According to Art. 6 (1) (f) of the GDPR, such an evaluation is based on the legitimate interests of Google in the display of personalized advertising, market research and / or tailor-made design of its website. You have a right to object to the creation of these User Profiles, and you must be directed to YouTube to use them.

 

Regardless of any playback of the embedded video, every time you visit this website, it will connect to the Google Network "DoubleClick", which may trigger further data processing without our having any influence.

 

US-based Google LLC is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

 

For more information on data protection at "YouTube", please see the provider's privacy policy at: https://www.google.com/intl/en/policies/privacy

8. Tools and Miscellaneous

Google Maps

 

On our website we use Google Maps (API) from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Maps is a web service for displaying interactive (land) maps to provide geographic information The use of this service will show you our location and make it easier to get there.

 

When you visit any of the subpages where the Google Maps map is incorporated, information about your use of our website (such as your IP address) is transmitted to Google's servers in the United States and stored there. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. According to Art. 6 (1) (f) of the GDPR, such an evaluation is based on the legitimate interests of Google in the display of personalized advertising, market research and / or tailor-made design of its website. You have a right to object to the creation of these User Profiles, and you must be directed to YouTube to use them.

 

US-based Google LLC is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

 

If you disagree with the future transmission of your data to Google when using Google Maps, you can also disable the Google Maps web service completely by turning off the JavaScript application in your browser. Google Maps and the map display on this website can not be used.

 

Google's Terms of Use can be viewed at http://www.google.com/intl/en/policies/terms/regional.html, and the additional Google Maps Terms of Service can be found at https://www.google.com/intl /de_US/help/terms_maps.html

For details on privacy related to the use of Google Maps, please visit the Google Privacy Policy: http://www.google.com/intl/en/policies/privacy/

9. Rights of the person concerned

9.1 The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) to the person responsible regarding the processing of your personal data, which we will inform you about below:

 

- Right of access according to Art. 15 GDPR: In particular, you have a right to information about the personal data processed by us, the processing purposes, the categories of processed personal data, the recipients or categories of recipients to whom your data has been disclosed or will be planned storage period or the criteria for determining the storage period, the right of rectification, deletion, limitation of processing, objection to the processing, complaint to a supervisory authority, the origin of your data, if they were not collected by us, the existence of automated decision-making including profiling and possibly meaningful information on the logic involved and the scope and effect of such processing, as well as your right to be informed, which guarantees under Art. 46 GDPR when forwarded Your data to third countries;

 

- Right to correction according to Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and / or completion of your incomplete data stored by us;

 

- Right to cancellation pursuant to Art. 17 DSGVO: You have the right to demand the deletion of your personal data if the requirements of Art. 17 (1) GDPR are met. However, that right does not apply, in particular, where the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the pursuit, exercise or defense of rights;

 

- Right to restriction of the processing according to Art. 18 GDPR: You have the right to demand the restriction of the processing of your personal data, as long as the correctness of your data, which you contested, is checked, if you refuse a deletion of your data due to inadmissible data processing and instead require the restriction of the processing of your data, if you need your data for the assertion, exercise or defense of legal rights, after we no longer need this data after purpose or if you objected for reasons of your special situation, as yet as it is not certain, whether our legitimate reasons prevail;

 

- Right to information in accordance with Art. 19 GDPR: If you have the right to rectify, delete or limit the processing to the person responsible, he / she is obliged to rectify or delete the data to all recipients to whom the personal data relating to you have been disclosed or limitation of processing, unless proving to be impossible or disproportionate. You have the right to be informed about these recipients.

 

- Right to data portability according to Art. 20 GDPR: You have the right to receive your personal data provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible, as far as this is technically feasible ;

 

- Right of revocation of granted consent pursuant to Art. 7 para. 3 DSGVO: You have the right to revoke consent once given in the processing of data at any time with effect for the future. In the revocation, we will delete the data concerned immediately, as far as further processing can not be based on a legal basis for consentless processing. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation;

 

Right to appeal under Art. 77 GDPR: Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you: The view is that the processing of your personal data violates the GDPR.

9.2 OPPOSITION RIGHT

 

IF, IN THE CONTEXT OF INTEREST ACCOUNTABILITY, WE PROCESS OUR PERSONAL DATA BASED ON OUR MAJOR LEGITIMATE INTEREST, YOU HAVE ANY PRESENT RIGHT TO SUBMIT AGAINST THIS PROCESSING FOR CONSEQUENCES WITH EFFECT ON THE FUTURE FOR REASONS OBTAINED FROM YOUR SPECIFIC SITUATION.

MAKE USE OF YOUR OPPOSITION RIGHT, WE FINISH THE PROCESSING OF THE AFFECTED DATA. FURTHER PROCESSING REMAINS SUBJECT TO EXERCISE WHEN WE MAY PROVIDE IMPERATIVE REASONABLE REASONS FOR PROCESSING WHICH EXCEED ITS INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE PRESENTATION, EXERCISE OR DEFENSE OF LEGAL CHARGES.

 

IF YOUR PERSONAL DATA IS PROCESSED BY US TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO INTRODUCE ANY CONTESTING AGAINST THE PROCESSING OF YOU OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE THE OPPOSITE AS DESCRIBED ABOVE.

 

MAKE USE OF YOUR CONTINGENCY RIGHT, WE FINISH THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ACCEPTANCE.

 

10. Duration of storage of personal data

The duration of the storage of personal data is based on the respective legal retention period (eg commercial and tax retention periods). After the deadline, the corresponding data are routinely deleted, if they are no longer required to fulfill the contract or to initiate a contract and / or on our part no legitimate interest in the re-storage persists.

 

 

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