On- Off switch Schalter TRAVELSCOOT

Frage von Herr B*** , Datum: 25.07.2021

I bought my Travel Scoot from you about six years ago. The round on/off button has stopped working properly. I need a replacement. I see that it is out of stock. Can you please advise 1 When will it be in stock again; or failing that 2 Provide a circuit or connection diagram. Thank you. Best wishes Bob July 25, 2021

Antwort des Shopbetreibers

Dear Bob, we expect to get new on-off buttons within the next week - you can order the new version then that fits even (if you do not mind the optical difference). Please check the availability of this item end of July 21. Sorry to inform you that there is no wiring diagram since we just exchange parts. With best regards TravelScoot sales EU / escooter.de

Frage von Herr W*** , Datum: 27.03.2020

I need a new on off reverse switch under warranty as mine only works in reverse when I wiggle the wire please could you tell me how I go about getting one I have already emailed what I thought was your head office and they told me to contact you Regards Richard I am in the uk tel 07761839390

Antwort des Shopbetreibers

Dear Richard, the common process to see if an item is broken by wrong production (that is warranty then) or by wrong treatment (that is no warranty then) is if you send us the broken item. Then we check it and if the switch is not working without external influences we will exchange it for free and refund standard postal costs. If the item has a tangled or injured cable for example it is caused by external treatment and no warranty. You may even order this item in the first step and send back the broken item following when you exchanged it. We will rate it the same way concerning warranty.. With best regards from Bernd / escooter.de TravelScoot sales